Warranty Terms & Conditions

Warranty Statement

After registering your free 12 month warranty, your Water Feature will be covered against defective parts, materials and workmanship. In the event you need to make a warranty claim, please first ensure that you have read the terms and conditions to ensure the product fits the necessary criteria. Proof of purchase and cover will be required in order to make a claim.

If we replace a part under the terms of warranty, this does not extend the period of warranty, only the replacement part itself will be covered for 12 months from the date of reissue. This warranty does not affect your statutory rights.

Covered Under Warranty

Not Covered Under Warranty

If any of the above conditions are found it is likely that this is due to incorrect maintenance and the warranty will be void.

Please do not dispose of any components as further inspection may be required. 

We Require

All faulty products should be reported to Customer Services at Altico Garden Products Ltd: Tel: 01302 354500. Email: salesoffice@altico.co.uk